Shared Ownership Policy Review

Shared Ownership policy review

We're committed to making Shared Ownership as fair, transparent and sustainable as possible for our customers. To help us achieve this, we review our Shared Ownership policies every two years to ensure they remain up to date, reflect current guidance, and continue to support customers purchasing homes on our new build developments.

Here's a summary of the three Shared Ownership Policies:

First Come, First Served Policy
This policy explains how new build Shared Ownership homes are allocated. Homes are offered on a first-come, first-served basis to customers who meet the eligibility and affordability requirements and are ready to proceed with a reservation. The aim is to ensure the allocation process is fair, transparent and consistent for all applicants.

Surplus Income Policy
This policy ensures Shared Ownership remains affordable and sustainable for customers. Applicants must have a minimum level of disposable income remaining after their housing and living costs are taken into account. This helps protect customers from financial hardship and supports long term affordability.

Adverse Credit Policy
This policy outlines how applications from customers with a history of adverse credit are assessed. It takes a fair and balanced approach, considering both the customer's circumstances and the potential risks involved, while helping to ensure Shared Ownership remains a sustainable option for those purchasing a home.

Together, these policies help us allocate homes fairly, assess affordability responsibly, and support customers in achieving sustainable home ownership.

We opened a survey so customers could share feedback about the proposed policy updates. Thank you to everyone who took the time to read the policies. We have now closed the survey and published the final versions of the policies on our website.

You can read the previous, proposed and final versions of the policies in the folders on this page.