Look out for our email later this month

From 29 June, we’ll be emailing all customers who we’ve not yet spoken to about any needs they have or adjustments they want us to make – this could include things like asking us to phone before we visit, leaving extra time to answer the door or giving information in a different format such as on coloured paper or in large print.

If you receive an email, please reply and tell us about any adjustments you need us to make. If you don’t need us to make any adjustments, you can reply to the email to tell us this too.

This is the last time we'll reach out to you in this way to ask you about your needs and adjustments. If you contact us in future, we may ask if there are any changes to the needs and adjustments we have listed on your account.

You can update your own details anytime by:

  • Logging into MyAccount
  • Calling us on 0113 386 1000 and choosing option 4
  • Emailing us at hello@leedsfed.com – make sure you include your full name and address, as well as what you need from us and why (or you can tell us you don't need us to make any adjustments)
Share Look out for our email later this month on Facebook Share Look out for our email later this month on X (formerly Twitter) Share Look out for our email later this month on Linkedin Email Look out for our email later this month link