Developing an App

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We're exploring the options to create a new app for customers to be able to access services via mobile phones. A new and improved mobile app to support you and our ambition of helping you make a home.

Currently, we have an online customer portal My Account. As part of the initial consultation survey we asked you to share your feedback about how you use My Account, what could be improved, what information might be missing and what functionality would be helpful for the future.

Your feedback from the survey will feed into the project. We'll share more updates as they happen. Don't forget to click the 'Subscribe' button to stay up to date!

We're exploring the options to create a new app for customers to be able to access services via mobile phones. A new and improved mobile app to support you and our ambition of helping you make a home.

Currently, we have an online customer portal My Account. As part of the initial consultation survey we asked you to share your feedback about how you use My Account, what could be improved, what information might be missing and what functionality would be helpful for the future.

Your feedback from the survey will feed into the project. We'll share more updates as they happen. Don't forget to click the 'Subscribe' button to stay up to date!

  • Initial survey consultation has concluded

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    Thank you to everyone who completed our initial survey about how they use My Account and what they'd like to see from a new app. We'll share updates from the survey and what's happening next with the project soon.

    Thank you to everyone who completed our initial survey about how they use My Account and what they'd like to see from a new app. We'll share updates from the survey and what's happening next with the project soon.

Page last updated: 04 Aug 2026, 10:17 AM