Housing Hub

Next Session: Friday 27 November

Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.

Time: We are open 10.00am - 3.00pm (last appointment at 2.30pm)

Drop in or book an appointment - everyone is welcome

Introducing the Housing Hub in Leeds City Centre - Come Say Hello

We’re excited to announce the monthly Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

We’ll be hosting monthly drop-in sessions on the last Friday of every month. Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on 0113 386 1000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
Income Team – Get support with your rent account, benefits advice, and income maximisation.
Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

A chance to meet the team and get support in person
Free refreshments and themed giveaways for everyone
Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.

We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.

Next Session: Friday 27 November

Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.

Time: We are open 10.00am - 3.00pm (last appointment at 2.30pm)

Drop in or book an appointment - everyone is welcome

Introducing the Housing Hub in Leeds City Centre - Come Say Hello

We’re excited to announce the monthly Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

We’ll be hosting monthly drop-in sessions on the last Friday of every month. Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on 0113 386 1000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
Income Team – Get support with your rent account, benefits advice, and income maximisation.
Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

A chance to meet the team and get support in person
Free refreshments and themed giveaways for everyone
Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.

We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.

January Winter Warmer - A great start to 2026!

Share January Winter Warmer - A great start to 2026! on Facebook Share January Winter Warmer - A great start to 2026! on X (formerly Twitter) Share January Winter Warmer - A great start to 2026! on Linkedin Email January Winter Warmer - A great start to 2026! link

We kicked off the year with an amazing first Housing Hub session of 2026, and what a day it was! Despite the chilly forecast, the snow stayed away, and many of you braved the elements to join us for our Winter Warmer event. The hub was alive with conversation, community spirit, and plenty of smiles.
Customers from Leeds came along to chat with our team about a wide range of topics, and we were delighted to welcome both booked appointments and walk-ins. A few visitors even popped in just for a friendly chat and a cup of coffee, that’sContinue reading
We kicked off the year with an amazing first Housing Hub session of 2026, and what a day it was! Despite the chilly forecast, the snow stayed away, and many of you braved the elements to join us for our Winter Warmer event. The hub was alive with conversation, community spirit, and plenty of smiles.
Customers from Leeds came along to chat with our team about a wide range of topics, and we were delighted to welcome both booked appointments and walk-ins. A few visitors even popped in just for a friendly chat and a cup of coffee, that’s exactly what these sessions are all about: creating a warm, welcoming space for everyone.
Our slow cooker theme was a success! We shared tips, recipes, and ideas for hearty winter meals, and we’re thrilled to announce that this theme will return for our next session at the end of January. Don’t forget, you can still enter our slow cooker prize draw by calling in and registering your interest.
We also handed out Winter Warmer Packs, provided by our contractors Sure, which were very well received, thank you to everyone who came along and made the day so special.
Join Us for the Next Hub!
Our next Housing Hub will take place on Friday, 30th January, and we’d love to see even more of you there. These sessions happen on the last Friday of every month, so mark your calendars!
Got ideas or suggestions? We want the hub to be a resource that works best for you, so please get in touch and share your thoughts.
Come along for advice, support, a friendly chat, or just a coffee. Let’s make 2026 a year of connection and community!
Festive Fun and Helpful Support at the Housing Hub

Share Festive Fun and Helpful Support at the Housing Hub on Facebook Share Festive Fun and Helpful Support at the Housing Hub on X (formerly Twitter) Share Festive Fun and Helpful Support at the Housing Hub on Linkedin Email Festive Fun and Helpful Support at the Housing Hub link

It was a lively start to the day at the November Housing Hub, with a busy morning followed by a quieter afternoon as the heavy rain rolled in. Inside, though, things stayed warm and festive. We had Christmas crafts on the go, plenty of hot chocolates, and free advent calendars to give away - after all, they’re not just for children!
Alongside the festive fun, customers came in to report repairs, receive money advice (always a big help at this time of year), and talk through housing concerns in a neutral, welcoming space. The feedback from everyone who visited wasContinue reading
It was a lively start to the day at the November Housing Hub, with a busy morning followed by a quieter afternoon as the heavy rain rolled in. Inside, though, things stayed warm and festive. We had Christmas crafts on the go, plenty of hot chocolates, and free advent calendars to give away - after all, they’re not just for children!
Alongside the festive fun, customers came in to report repairs, receive money advice (always a big help at this time of year), and talk through housing concerns in a neutral, welcoming space. The feedback from everyone who visited was incredibly positive, with many saying they plan to use the Hub again in the future.
A big thank you to everyone who braved the weather, your visits made the day bright despite the rain!
What's been happening at the Housing Hub?

Share What's been happening at the Housing Hub? on Facebook Share What's been happening at the Housing Hub? on X (formerly Twitter) Share What's been happening at the Housing Hub? on Linkedin Email What's been happening at the Housing Hub? link

We’re thrilled to share that our Housing Hub launch event was a huge success!

Customers had the opportunity to meet and chat with staff from a range of teams, discussing all kinds of housing issues and getting expert advice in one place. It was wonderful to see so many people making use of this new, face-to-face service.
Our Halloween-themed launch added a fun twist to the day, the kids especially loved the spooky word searches, colouring activities, and of course, a few tasty trick or treat treats! 🎃
The new venue was a real hit too, a bright, welcoming spaceContinue reading
We’re thrilled to share that our Housing Hub launch event was a huge success!

Customers had the opportunity to meet and chat with staff from a range of teams, discussing all kinds of housing issues and getting expert advice in one place. It was wonderful to see so many people making use of this new, face-to-face service.
Our Halloween-themed launch added a fun twist to the day, the kids especially loved the spooky word searches, colouring activities, and of course, a few tasty trick or treat treats! 🎃
The new venue was a real hit too, a bright, welcoming space where visitors could relax with a cup of coffee or tea and enjoy some delicious cakes. The atmosphere was friendly and buzzing from start to finish, and the feedback was amazing, everyone who came said they’d definitely use the service again!
So, if you missed out this time, don’t worry we’ll be hosting our next session on Friday 28th November. Be sure to book your place for the next Housing Hub event. Keep an eye out to see what theme we’ll be focusing on next… (Did someone say Christmas? 🎄)
Got an idea for a future theme or activity? We’d love to hear from you! Let us know what you’d like to see happening at the Hub.

Page last updated: 12 Nov 2026, 09:30 AM