Housing Hub

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Introducing the New Housing Hub in Leeds City Centre Come Say Hello

We’re excited to announce the launch of our brand-new Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

Starting this month, we’ll be hosting monthly drop-in sessions on the last Friday of every month (except December and January). Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on

0113 3861000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

  • Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
  • Income Team – Get support with your rent account, benefits advice, and income maximisation.
  • Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
  • Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

We’re kicking things off with a Halloween-themed session – expect activities, prizes, decorations, and a few seasonal surprises. Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

  • A chance to meet the team and get support in person
  • Free refreshments for everyone
  • Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.

First Session: Friday 31st October
Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.
Time: We are open 10.00 am - 3.00 pm.

Drop in or book an appointment – everyone is welcome

We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.

Introducing the New Housing Hub in Leeds City Centre Come Say Hello

We’re excited to announce the launch of our brand-new Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

Starting this month, we’ll be hosting monthly drop-in sessions on the last Friday of every month (except December and January). Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on

0113 3861000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

  • Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
  • Income Team – Get support with your rent account, benefits advice, and income maximisation.
  • Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
  • Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

We’re kicking things off with a Halloween-themed session – expect activities, prizes, decorations, and a few seasonal surprises. Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

  • A chance to meet the team and get support in person
  • Free refreshments for everyone
  • Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.

First Session: Friday 31st October
Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.
Time: We are open 10.00 am - 3.00 pm.

Drop in or book an appointment – everyone is welcome

We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.

  • Housing Hub - share your experience

    Please answer the following questions honestly about your visit. Your feedback is completely anonymous and will only be used internally by LFHA - it will directly shape how we run the Hub and the services we offer.

    Take Survey
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Page last updated: 31 Oct 2025, 01:26 PM