Housing Hub

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IMPORTANT INFORMATION

Due to the extreme hot weather, the Age UK building on Mark Lane in Leeds where our Housing Hub is based will be closed this week. This means we won’t be running our Housing Hub there on Friday 26 June.

If you’ve booked an appointment with us for this Friday, we’ll be in touch!

Our phone lines will remain open, and you can contact us as normal on:

0113 386 1000 or email us at hello@leedsfed.com.

We'll be back at the Hub on Friday 31 July!



Tips on keeping cool in hot weather

To help you stay safe and comfortable during hot weather, follow these key recommendations from UK health authorities:

Sun & heat safety

  • Avoid peak hours: UV rays are strongest between 11 am and 3 pm. Schedule your errands, gardening, and physical exercise for the early morning or late evening.
  • Dress appropriately: Wear light-colored, loose-fitting cotton clothing, a wide-brimmed hat, and UV-blocking sunglasses.
  • Sunscreen: Apply a high-factor sunscreen (at least SPF 30) and reapply it regularly, especially after sweating.

Staying cool indoors

  • Block the sun: Keep blinds and curtains closed during the day to prevent direct sunlight from heating your home.
  • Ventilate at night: Open your windows in the evening and overnight when the outside air drops below the indoor temperature.
  • Cool down: Take cool baths or showers, or apply a damp cloth to your neck and wrists to help regulate your body temperature.

Hydration & health

  • Drink regularly: Keep hydrated by drinking plenty of water throughout the day, even if you don’t feel thirsty

Introducing the Housing Hub in Leeds City Centre - Come Say Hello

We’re excited to announce the monthly Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

We’ll be hosting monthly drop-in sessions on the last Friday of every month. Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on 0113 3861000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

  • Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
  • Income Team – Get support with your rent account, benefits advice, and income maximisation.
  • Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
  • Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

  • A chance to meet the team and get support in person
  • Free refreshments and themed giveaways for everyone
  • Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.


Next Session: Friday 31 July
Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.
Time: We are open 10.00 am - 3.00 pm. (last appointment at 2.30pm)

Drop in or book an appointment – everyone is welcome


We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.


IMPORTANT INFORMATION

Due to the extreme hot weather, the Age UK building on Mark Lane in Leeds where our Housing Hub is based will be closed this week. This means we won’t be running our Housing Hub there on Friday 26 June.

If you’ve booked an appointment with us for this Friday, we’ll be in touch!

Our phone lines will remain open, and you can contact us as normal on:

0113 386 1000 or email us at hello@leedsfed.com.

We'll be back at the Hub on Friday 31 July!



Tips on keeping cool in hot weather

To help you stay safe and comfortable during hot weather, follow these key recommendations from UK health authorities:

Sun & heat safety

  • Avoid peak hours: UV rays are strongest between 11 am and 3 pm. Schedule your errands, gardening, and physical exercise for the early morning or late evening.
  • Dress appropriately: Wear light-colored, loose-fitting cotton clothing, a wide-brimmed hat, and UV-blocking sunglasses.
  • Sunscreen: Apply a high-factor sunscreen (at least SPF 30) and reapply it regularly, especially after sweating.

Staying cool indoors

  • Block the sun: Keep blinds and curtains closed during the day to prevent direct sunlight from heating your home.
  • Ventilate at night: Open your windows in the evening and overnight when the outside air drops below the indoor temperature.
  • Cool down: Take cool baths or showers, or apply a damp cloth to your neck and wrists to help regulate your body temperature.

Hydration & health

  • Drink regularly: Keep hydrated by drinking plenty of water throughout the day, even if you don’t feel thirsty

Introducing the Housing Hub in Leeds City Centre - Come Say Hello

We’re excited to announce the monthly Housing Hub, right in the heart of Leeds City Centre at the Age UK building – and you’re invited!

We’ll be hosting monthly drop-in sessions on the last Friday of every month. Whether you want to book an appointment or just pop in while you're in town, our friendly staff team will be there to welcome you, with a hot drink, and some activities to enjoy.

Why We're Doing This

You asked – we listened. Feedback from our customers told us loud and clear: you want more opportunities for face-to-face contact with our teams. The Housing Hub is our way of making that happen, in a relaxed and accessible space.

Call our friendly Customer Experience team to book your appointment on 0113 3861000

Or if you prefer drop in, no appointment necessary

Who Will Be There?

Each session will feature a range of staff ready to help with whatever you need:

  • Neighbourhood Officer – Talk about local issues and neighbourhood concerns.
  • Income Team – Get support with your rent account, benefits advice, and income maximisation.
  • Customer Experience Team – Report a repair, raise a complaint, or ask questions about your tenancy.
  • Customer Engagement Team – Discover how you can get involved. Join our Your Voice panel, apply for community grant funding, or share your ideas for local projects.

What’s Happening?

Future sessions will include different topics plus other exciting themes we’re still planning. Have you got an idea for a theme? Let us know – we’d love to hear it.

Why You Should Come

  • A chance to meet the team and get support in person
  • Free refreshments and themed giveaways for everyone
  • Activities to enjoy while you chat

Whether you’ve got a specific issue, you're looking for advice, want to get more involved in your community, or just fancy a drink and a chat – the Housing Hub is here for you.


Next Session: Friday 31 July
Location: Age UK, Bradbury Building, Mark Lane, Leeds, LS2 8JA.
Time: We are open 10.00 am - 3.00 pm. (last appointment at 2.30pm)

Drop in or book an appointment – everyone is welcome


We can’t wait to see you there. Got a suggestion for a future session or activity? Let us know – this is your space, and your voice matters.

  • Please answer the following questions honestly about your visit. Your feedback is completely anonymous and will only be used internally by LFHA - it will directly shape how we run the Hub and the services we offer.

    Take Survey
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Page last updated: 24 Jun 2026, 03:55 PM