Improving our approach to ASB

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In brief

At Leeds Federated, we're committed to learning from every anti-social behaviour (ASB) case. We know that experiencing ASB can be tough, and our goal is to make our process as straightforward as possible for you, without adding to your stress.

What we're doing

We're always looking for ways to improve how we manage ASB cases, so you're kept in the loop and issues are resolved quickly and effectively. We'll be talking to customers who've recently experienced ASB to get their feedback on how we can improve.

We'll then use this feedback to ensure we're completely open and transparent, and that our customers get the best possible outcomes.

Tell us what you think

We want to hear from you! We're inviting you to discuss your experiences and share any concerns. Your feedback is crucial in helping us improve how we handle ASB cases.

In brief

At Leeds Federated, we're committed to learning from every anti-social behaviour (ASB) case. We know that experiencing ASB can be tough, and our goal is to make our process as straightforward as possible for you, without adding to your stress.

What we're doing

We're always looking for ways to improve how we manage ASB cases, so you're kept in the loop and issues are resolved quickly and effectively. We'll be talking to customers who've recently experienced ASB to get their feedback on how we can improve.

We'll then use this feedback to ensure we're completely open and transparent, and that our customers get the best possible outcomes.

Tell us what you think

We want to hear from you! We're inviting you to discuss your experiences and share any concerns. Your feedback is crucial in helping us improve how we handle ASB cases.

  • It should only take around 5 minutes complete the survey and your feedback will be used to help improve our services. 

    Take Survey
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Page last updated: 26 Jun 2025, 12:02 PM