Hearing from customers at Time to Talk and the Customer Voices Panel

At our April Time to Talk session, we discussed the Competence and Conduct Standard with customers to hear their views. You can view the presentation slides from the Time to Talk session here to find out more about our behaviours and areas of conduct.

We also asked for feedback from our Customer Voices Panel about our Learning and Development Policy.

We’re committed to meeting the requirements of the new standard, and really value your thoughts on our progress so far. We've launched a survey to collect more feedback.

We'll share the results of the survey and how they'll impact our work soon.


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