Time to talk? Monthly bitesize sessions online!
We love to know what you think. Talking about ideas, proposals or changes to policies and procedures with customers helps understand how any change may impact and what we might need to do to make it a positive experience.
Every month on the first Tuesday and Wednesday of the month we host an online discussion around a topic where we need your input. See the calendar below and book your place by completing the simple sign on form here. You can also make a suggestion for a topic.
Calendar of online discussion topics 2024 - 2025
Date and time | Topic | Speaker |
Tues 6 Aug 12.30pm Weds 7 Aug 7.00pm | Being more present where you live – our community-based approach. | Michelle Collins Customer Services Director |
Tues 3 Sep 12.30pm Weds 4 Sep 7.00pm | Introducing Head of Housing and Head of Assets | Carolyn Wood Head of Housing Graham Rosenberg Head of Assets |
Tues 1 Oct 12.30pm Weds 2 Oct 7.00pm | Support with paying your rent and understanding your statement | Debbie Burtenshaw Income Services Manager |
Tues 5 Nov 12.30pm Weds 6 Nov 7.00pm | Proposed changes to our approach to Service charges | Mark Brown Service Charge Lead |
Tues 3 Dec 12.30pm Tues 3 Dec 7.00pm | Dealing with damp, mould and condensation | Lucy Redfern Assets Manager ( Operations) |
Tues 7 Jan 12.30pm Tues 8 Jan 7.00pm | Our approach to good neighbourhood management. | Zuzka Downing Area Manager |
What topics would you like to discuss in the new year ? Fill in any ideas below | ||
Tues 7 Jan 12.30pm Weds 8 Jan 7.00pm | Good neighbourhood Management | Zuzka Downing Area Manager |
Tues 3 Feb 12.30pm Weds 4 Feb 7.00pm |
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Tues 4 Mar 12.30pm Weds 5 Mar 7.00pm |
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