Time to talk? Monthly bitesize sessions online!

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We love to know what you think. Hearing feedback from customers about our proposals or changes to policies and procedures helps us understand the impact of any changes we make and what we can do so it's a positive experience.

On the first Tuesday and Wednesday of every month we host an online discussion around a topic where we need your input.

On this page you can:

Upcoming calendar discussion topics

Date and TimeTopicSpeaker
10 Sep 12.30pm & 7pmAnnual Report 2025Michelle Collins Director of Customer Services.




We love to know what you think. Hearing feedback from customers about our proposals or changes to policies and procedures helps us understand the impact of any changes we make and what we can do so it's a positive experience.

On the first Tuesday and Wednesday of every month we host an online discussion around a topic where we need your input.

On this page you can:

Upcoming calendar discussion topics

Date and TimeTopicSpeaker
10 Sep 12.30pm & 7pmAnnual Report 2025Michelle Collins Director of Customer Services.




  • Developing a new Leeds Federated website

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    • Date of sessions: 6 and 7 May 2025
    • Host: Cat Thomas, Brand and Communications Manager

    Purpose of the session

    We're developing a new website for Leeds Federated and were looking for feedback from customers about the current website and suggestions for features on a new website.

    What happened at the session

    In the session, Cat acknowledged issues on the current website and spoke about how they'll be resolved when developing a new website. She also shared some of the feedback we'd already received from customers, colleagues and stakeholders, and showed examples of the new website designs. Customers were invited to share more feedback.


  • Catch up on previous sessions

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    We'll add details of what happened at previous Time to Talk sessions on this feed, as well as any resources we've shared.

    If you'd like to suggest topics for future Time to Talk sessions fill in this short survey to let us know.

Page last updated: 21 Aug 2025, 10:54 AM