Time to talk? Monthly bitesize sessions online!
We love to know what you think. Hearing feedback from customers about our proposals or changes to policies and procedures helps us understand the impact of any changes we make and what we can do so it's a positive experience.
Generally on the first Tuesday and Wednesday of every month we host an online discussion around a topic where we need your input.
On this page you can:
- See the calendar below for dates and topics of upcoming Time to Talk sessions
- Book your place by completing this simple sign-up form
- Find out what happened at previous sessions and catch up on the past presentations
- Make a suggestion for a future topic
Upcoming calendar discussion topics for 2026
| Date and Time | Topic | Speaker |
| Weds 4 March at 12.30pm | Understanding the rent increase, and our approach to collecting rent and service charges and understanding your rent statement. | Debbie Burtenshaw Income Services Manager Rebecca Cook Head of Finance |
Weds 4 March at 7.00pm | Understanding the rent increase, and our approach to collecting rent and service charges and your rent statement | Debbie Burtenshaw Income Services Manager Michelle Collins Director of Customer Services |