Time to talk? Monthly bitesize sessions online!

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We love to know what you think. Hearing feedback from customers about our proposals or changes to policies and procedures helps us understand the impact of any changes we make and what we can do so it's a positive experience.

Generally on the first Tuesday and Wednesday of every month we host an online discussion around a topic where we need your input.

On this page you can:

Upcoming calendar discussion topics for 2026

Date and TimeTopicSpeaker
Weds 4 March at 12.30pm
Understanding the rent increase, and our approach to collecting rent and service charges and understanding your rent statement.
Debbie Burtenshaw Income Services Manager
Rebecca Cook Head of Finance




Weds 4 March at 7.00pm
Understanding the rent increase, and our approach to collecting rent and service charges and your rent statement
Debbie Burtenshaw Income Services Manager
Michelle Collins Director of Customer Services


We love to know what you think. Hearing feedback from customers about our proposals or changes to policies and procedures helps us understand the impact of any changes we make and what we can do so it's a positive experience.

Generally on the first Tuesday and Wednesday of every month we host an online discussion around a topic where we need your input.

On this page you can:

Upcoming calendar discussion topics for 2026

Date and TimeTopicSpeaker
Weds 4 March at 12.30pm
Understanding the rent increase, and our approach to collecting rent and service charges and understanding your rent statement.
Debbie Burtenshaw Income Services Manager
Rebecca Cook Head of Finance




Weds 4 March at 7.00pm
Understanding the rent increase, and our approach to collecting rent and service charges and your rent statement
Debbie Burtenshaw Income Services Manager
Michelle Collins Director of Customer Services


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Page last updated: 04 Mar 2026, 06:27 PM